StoreFour aims at providing the best customer experience possible.
After you have received a product from StoreFour, please feel free to try it for up to 15 days.
The 15-day period starts on the day you receive the product.
If by the end of that period you are not 100% satisfied, no worries!
You can return the product for a full refund.
Please make sure that the product and the packaging are in the same condition you have received them with. We also ask for the original receipt and the order number.
Please pay special attention to digital products, and make sure they are operational as expected (unless you find a defect with the product at the time you received it. In that case, please clearly indicate the defect on the product return form we will provide you with).
Kindly email us at firstname.lastname@example.org before returning the product, so we would send you the details and guidelines of the return process.
StoreFour processes return requests within 15-30 days from the time we receive your completed form along with the product, packaging and original receipt, as specified above.
NOTE: The cost of shipping product(s) back to StoreFour is not covered by this policy.
Thanks for being a StoreFour Customer!
StoreFour Customer Success